It is likely that your soundbank’s UFS file is corrupted. Open UVI Workstation in standalone then follow these steps to check if your soundbank is corrupted:
- Open the Browser by clicking the folder icon
- Right-click the related library under the Soundbanks tab
- Select Verify soundbank integrity
You should receive the following message: "Your soundbank is valid" – if not, please re-download the soundbank and replace your current UFS file.
You can find download links for your registered UVI products via My Products.
Should you have any more difficulties, please contact our Support Team.