I entered a wrong iLok User ID when registering my product, how can I change it? Please contact Support Team by providing the correct iLok User ID. We will reset the previous registration and send the license to the correct iLok User ID. Related articles How many activations do I have? How do I activate my license? Legacy upgrade paths for PlugSound Box and old X-Treme FX users I registered my product but the license does not appear in my iLok account, what can I do? Can I authorize my license on multiple computers at once?