I registered my product with a wrong iLok User ID, how can I change it? Please contact Support Team by providing the correct iLok User ID and the serial number of your product. We will reset the previous registration and move the license to the correct iLok User ID. Related articles How many activations do I have? Can I authorize my license on multiple computers? I registered my product but the license does not appear in my iLok account How to activate my license I lost/broke/resold/repaired my computer then I lost an activation, how can I retrieve it?