Some products are missing in my UVI account Please first make sure that you do not have another email address registered on UVI.net. If you feel you are missing any download links via My Products then please Contact Us with detailed information in order to move products or merge accounts. Related articles Where is my download / serial number? Return/Refund policy I have reset my password but I am still unable to access my UVI account How can I merge UVI accounts with one unique email address? How do I update my registered email address?