Please Contact Us and provide us with your Location ID, which you can find in iLok License Manager via Show Details. We will reset the activation from this inaccessible machine.
Articles in this section
- How do I activate my license?
- I entered a wrong iLok User ID when registering my product, how can I change it?
- How many activations do I have?
- Can I authorize my license on multiple computers at once?
- I registered my product but the license does not appear in my iLok account, what can I do?
- I have a "No valid authorization file" error message, what should I do?
- I lost/broke/resold/repaired my computer then I lost an activation, how can I retrieve it?
- What to do if my iLok dongle is broken, lost or stolen?
- How do I move my license from a computer to an iLok (and vice versa)?
- My iLok-based license is not recognized, what should I do?