General Information
Pre-sales questions, order/account questions,...
SonicPass
- What are the System Requirements for SonicPass?
- How many activations are included with a SonicPass subscription?
- Is there a minimum subscription duration?
- I subscribed online, now what?
- I subscribed, but UVI Portal says I still need to purchase a license?
- I subscribed to SonicPass, what do I do with iLok License Manager?
Pre-Sales Questions
- Want to Know More About UVI Products?
- EDU Program for Students and Teachers
- Currency and Payment Methods Accepted on the UVI Store
- Using a European VAT Number on the UVI Webstore
- Can I Purchase a Physical Version of UVI Products?
- Purchasing a UVI Product as a Gift
Order Questions
- Where is my Download / Serial Number?
- Where is my Invoice?
- Where is my Falcon Gift Voucher?
- Blank Page After Checking out
- I was Charged but Have not Received an Order Confirmation yet
- I Received an Error Message About my Payment