Problem
The following error message appears while placer your order on uvi.net although all required fields have been filled out for your billing address:
"Please fill in your billing address"
Solution
You are likely experiencing a cache and/or cookie issue so you can follow the steps below:
- Empty your shopping cart on uvi.net.
- Log out from your UVI account.
- Clear your web browser cache, and cookies if required.
You can refer to this wikiHow article for detailed steps. - Log in back to your uvi.net account.
- Add the product(s) back to your shopping cart, and try again.
If you still have trouble, please do not hesitate to reach out to our support team (please select topic: "Purchase or order issue").
Alternatively, you can also try in another web browser, from another device/computer, or in incognito mode.