Error: "The Alias "My Address" has Already Been Used. Please Select Another one" While Placing my Order [English]

Problem

The following error message appears while placer your order on uvi.net although all required fields have been filled out for your billing address:

"The alias "My address" has already been used. Please select another one"

Solution

You are likely experiencing a cache and/or cookie issue so you can follow the steps below:

1. Empty your shopping cart on uvi.net.
2. Log out from your UVI account.
3. Clear your web browser cache, and cookies if required.
   You can refer to this wikiHow article for detailed steps.
4. Log in back to your uvi.net account.
5. Add the product(s) back to your shopping cart, and try again.

If you still have trouble, please do not hesitate to reach out to our support team (please select topic: "Purchase or order issue").

Alternatively, you can also try in another web browser, from another device/computer, or in incognito mode.