If you purchased your UVI product on our website uvi.net, your serial number can be found:
- in the "Order confirmation" email sent as soon as your payment is confirmed ;
- in the PDF invoice available in your Order History.
Please do not hesitate to check your spam folder and, if necessary, add the address noreply[at]uvi.net to your contact list to prevent our future messages from being tagged as spam.
If you purchased your UVI product via a reseller, please check your purchase receipt or any order confirmation email to retrieve your serial number. Please contact the reseller if you cannot find it.
You will then be able to register your serial number via 'Redeem Serial' in UVI Portal so that you can download and install your product. You can refer to the article Register your UVI product for detailed instructions.