You may experience the following error message when attempting to load a soundbank preset in UVI Workstation or Falcon:
Couldn't load the program [PresetName].uvip
This error message means that a higher version of UVI Workstation or Falcon is required to load this program file. Simply update UVI Workstation or Falcon to the latest version via UVI Portal, and try again.
You can refer to the article How to Update my Product to the Latest Version for more information.