Technical Support
FAQ & Knowledge Base
Soundware
- Technical Specifications (Soundware)
- How to install UVI soundbanks
- What is a UFS file?
- What is a RAR file?
- Where to install my UFS soundbanks
- How to check the integrity of my soundbank
License & Activations
- How to activate my license
- I registered my product with a wrong iLok User ID, how can I change it?
- My iLok-based license is not recognized
- My machine-based license is not recognized
- How many activations do I have?
- Can I authorize my license on multiple computers?
UVI Workstation
- Can I run UVI Workstation in 32-bit?
- While installing UVI Workstation, the wizard stops during the PACE steps on Windows
- UVI Workstation not showing up in my DAW
- How to save my work in UVI Workstation
- Red presets in the Search section in UVI Workstation
- How to clean uninstall UVI Workstation
Falcon
Downloads
Miscellaneous
- Crashing Audio Unit validation in Logic Pro X or MainStage
- How to clear my Audio Unit cache
- What to do with previous UFS soundbanks after upgrading to Vintage Vault 2
- UVI Workstation plugin window goes blank in Cubase 64-bit
- Random sound cutoffs / dropouts in Reaper
- I purchased a plug-in effect like Sparkverb, do I need to uninstall the demo version previously installed?
BeatHawk FAQ
- Minimum iOS device supported for BeatHawk
- Minimum iOS version supported for BeatHawk
- I have issues with my In-App Purchases
- How to backup all my BeatHawk projects
- How to set folders in my User Library
- I cannot play a sample in Stretch Mode below MIDI note C1 and above C5, is that normal?